Terms of Service, Erudiam

Last updated: 20 July 2026. Version: 0.2 (soft launch — consumer references migrated from French to Belgian law on 2026-07-20; draft to be validated by a Belgian lawyer before publication).

1. Purpose

These Terms of Service (the "Terms") govern access to and use of concours-eu (the "Service"), an online platform preparing candidates for European Union competitions (EPSO), available via:

• web app: https://erudiam.com (canonical domain, see ADR 0023)
• iOS and Android mobile apps (planned)

The publisher of the Service is identified in the Legal Notice.

2. Acceptance

Use of the Service implies full and unreserved acceptance of these Terms by the user (the "User"). By clicking "Sign up", the User acknowledges having read and accepted the Terms and the Privacy Policy.

The publisher reserves the right to amend the Terms. Material changes are notified 15 days before entry into force (in-app banner plus email to active accounts).

3. Description of the Service

The Service provides:

• a multi-module question bank (verbal, numerical and abstract reasoning, digital skills, EU knowledge, EUFTE) available in 8 European Union languages (French, English, German, Spanish, Italian, Dutch, Polish, Portuguese);
• an FSRS spaced-repetition algorithm;
• timed mock exams (full and per-module);
• an adaptive placement test;
• a performance dashboard by module and subtopic;
• anonymous leaderboards (opt-in);
• push reminders (granular opt-in);
• an EUFTE training mode (written essays) with private link for friend review.

The Service is offered free of charge during the soft launch. Introduction of a paid tier (P5.i) will be subject to prior notice and explicit acceptance.

4. User account

4.1. Creation

The User creates an account with email and password and warrants the accuracy of the information provided. Account creation is reserved to persons aged at least 15 (the publisher's chosen threshold, above the Belgian digital-consent age of 13 set by Article 7 of the Act of 30 July 2018). The Service de facto targets adult EPSO candidates.

4.2. Credentials

The User is responsible for keeping credentials confidential. Activity on the account is deemed performed by the User. In case of suspected compromise, the User must change the password and contact support@erudiam.com.

4.3. Deletion

The User may delete the account anytime via Settings → Account → Delete. Deletion triggers:

• 14-day soft-delete (cancellable in the same menu);
• then irreversible hard-delete: auth user + profile + answers
  • sessions + streaks + push subs + leaderboard + EUFTE + scheduled_deletion.

The publisher may suspend or delete an account that breaches these Terms (see Section 7).

5. Intellectual property

5.1. The Service

The Service, its code, design, text, questions and corrections, algorithms, logos and trademarks are the exclusive property of the publisher or its licensors. The User is granted a personal, non-exclusive, non-transferable right of use for the duration of the registration.

5.2. User content

The User remains owner of their content (EUFTE essays, report comments). The User grants the publisher a non-exclusive, worldwide, royalty-free licence to use, host, and display such content strictly to operate the Service (e.g. share an essay with a friend via the EUFTE private link).

The User undertakes not to publish unlawful, defamatory, infringing, indecent content, or content harmful to third-party rights.

5.3. Reports and moderation

Users may report erroneous questions. Abusive reporting (spam, harassment, repeated false reports) may result in restriction of this feature.

6. User obligations

The User undertakes to:

1. not access data other than their own;
2. not bypass security (RLS, rate limiting);
3. not perform mass extraction of the question bank (automated scraping is prohibited, sui generis database right);
4. not publicly redistribute protected content (question bank);
5. not create multiple accounts to bypass quotas (1 full mock / 14 days, 1 module mock / day, etc.);
6. not use the leaderboard_alias to impersonate others or post inappropriate content;
7. respect EPSO and EU trademarks, no claim of official affiliation.

7. Sanctions

In case of breach, the publisher may, at its discretion and proportionately:

• warn the User;
• temporarily restrict access to specific features (e.g. reports, leaderboards, EUFTE);
• temporarily suspend the account;
• permanently delete the account (with prior email notice except in security emergencies).

Users have a right of appeal by email to support@erudiam.com.

8. Service availability

The publisher uses reasonable efforts to keep the Service accessible 24/7 but does not guarantee continuous availability. Interruptions may occur for:

• scheduled maintenance (notified if >30 minutes);
• emergency maintenance (security);
• subprocessor outages (Vercel, Supabase, Cloudflare).

During soft launch / beta, the User acknowledges the Service may contain bugs and agrees to report anomalies.

9. Limitation of liability

The Service is provided "as is" as a preparation tool. The publisher is not liable for:

• competition outcomes at EPSO;
• residual inaccuracies in questions or answers, EPSO's publications remain authoritative;
• data loss outside the publisher's control (subprocessor outage, force majeure), the User is encouraged to use the export feature to preserve their data;
• use of the Service in breach of the Terms.

Within the limits of applicable law, indirect damages, loss of chance, and data loss other than that directly attributable to a proven fault of the publisher are excluded.

Nothing herein limits the publisher's liability for wilful misconduct, gross negligence, or breach of an essential obligation that would deprive the contract of its substance.

10. Personal data

Personal data processing is governed by the Privacy Policy. Users have GDPR rights (access, rectification, erasure, portability, objection, restriction).

11. Cookies

See the Cookie Policy. No advertising or third-party analytics cookies are set at this time.

12. External links

The Service may contain links to third-party sites (e.g. EPSO). The publisher exercises no control over those sites and disclaims all liability for their content.

13. Force majeure

No party is liable for non-performance caused by force majeure within the meaning of Article 5.226 of the Belgian Civil Code (Book 5, "Obligations").

14. Assignment

The publisher may assign these Terms to a successor of the Service (e.g. upon company incorporation, restructuring). Users will be notified 30 days in advance and may terminate without charge.

15. Governing law and jurisdiction

As the publisher is established in Belgium, these Terms are governed by Belgian law.

Any dispute falls under the jurisdiction of the competent Belgian courts (the Brussels French-speaking Enterprise Court), subject to mandatory provisions for consumer Users residing in another EU Member State (Articles 17-19 of the Brussels Ia Regulation 1215/2012), who may bring the matter before the courts of their state of residence.

16. Contact

For any question regarding these Terms:

• Email: support@erudiam.com
• Postal: Avenue du Préau 20, 1040 Etterbeek, Belgium.